1How do I know my size?
- Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape or a strip of paper.
- If you are using a plain strip of paper, then measure that paper strip with a ruler to determine your wrist size.
- Add 1/4 inch to 1 inch (average is 1/2 inch) to your wrist size, depending on whether you would like a snug, comfort, or loose fit. This is the ideal bracelet length for you.
2Can I resize my bracelet?
If an item doesn't fit, we offer a free resizing service for both domestic and international orders. You only pay for shipping the item back to us. Read more.
3How long does shipment take?
Your item is ready for shipping in 2-3 business days. We use FedEx International Priority Shipping, which has a delivery time between 1 and 5 business days.
4Where can I find the status of my order?
When your item is ready you will receive an email with a track and trace code. If you didn't receive it, please check your spam folder as well. If you didn't receive a track and trace code at all we will check the status for you. Contact us by e-mail at: email@example.com.
5Can I return my order?
Returning your order is possible within 30 days after receiving your purchase. After 30 calendar days, refunding is not possible. Read more.
6Where are you located?
We are located in Rotterdam, the Netherlands.
"Aurum nostrum non est aurum vulgi."
Rosarium Philosophorum, Frankfurt am Main, 1550.